Services
1337 Technology Solutions offers a myriad of services for your business! Let us handle all your business IT needs!
Services Offered
We are here to help you.
1337 Technology Solutions is here to help you with your technology needs no matter what kind of budget you have. We offer monthly service contracts for businesses interested in unlimited protection as well as break/fix services for businesses looking for just a little bit of help.
Hands-On Guidance
Technology is always changing.
We're here to walk you through it.
In the ever-changing world of technology it's hard to keep up with the latest trends in network security and data protection, not to mention keeping up with all the new technology and software that is constantly being updated and redesigned. What do you need? What new technologies are going to help your business and which new technologies are an unneeded expense?
It's hard navigating these waters by yourself. When you sign a contract with 1337 Technology Solutions you'll no longer have to.
At 1337 Technology Solutions we are constantly learning and adapting to all the new and upcoming technologies. We'll be able to tell you what we think would work best for your specific business and why. Before and after implementation we will personally educate all your staff in order to ensure that everyone in the office is making the most of their new technology. We will also always be available to answer any questions your staff may have.
Ultimate Security
Your data is important.
Secure it.
No matter what data your business needs to function, 1337 Technology Solutions is here to help secure it. Whether it be your inventory, customer information, employee records, accounting books, or analytical reports these things are precious and nearly impossible to replicate if you meet with an IT disaster.
Luckily, there are multiple ways to ensure your data is not only backed up, but also protected from virus or network attacks.
When you sign a contract with 1337 Technology Solutions we will send a technician out to you in order to perform an IT security audit on your business. This will allow us to see and assess your vulnerabilities so we can begin protecting against attacks. We will make sure everyone in your office is running an efficient and healthy operating system. We will ensure that each and every computer covered under your contract has the latest and greatest virus and malware protection. We will also implement backup and data recovery options in the event of a hard drive crash or other catastrophe.
Break/Fix Support
Have your IT under control but just need a little help?
We have you covered.
Run into a problem you can't fix but not ready for the commitment of a monthly contract? That's no problem. 1337 Technology Solutions offers a break/fix option in the form of affordable hourly rates.
Take advantage of it for those "harder than average" IT problems or during a period of business growth when your team doesn't have the downtime to diagnose and fix computer issues. Or, use it in order to take us for a test drive and see if our business is right for your business.
At 1337 Technology Solutions our Break/Fix clients are taken just as seriously as our contract clients. Extensive notes are kept on your IT technologies and management solutions, ensuring that the more we help you the nore we learn about your business and its needs.
Hardware Setup and Repair
Experience a hardware failure?
We're here to help.
Our technicians are well-versed in a multitude of different hardware technologies, including, but not limited to phones, tablets, laptops, desktops, servers, routers, switches, printers, scanners and VOIP systems.
Hardware failure can be absolutely detrimental to your business. 1337 Technology Solutions works hard to ensure that all our clients covered under contract never have to experience this for themselves by doing routine hardware checks.
However, sometimes hardware failure is unavoidable. When the unfortunate occurs, know that 1337 Technology Solutions will be there for you, finding the best and fastest solution to ensure your business is back up and running in good working order.
Third Party Vendor Support
All your IT needs under one roof.
Have you ever called your printer support when you're haivng trouble with your printer just to be told it's a router issue? Then called your ISP provider just to be told it's a virus issue?
Our 1337 third party support means that you can leave all those problems behind you. We are here for your printer issues, network issues, virus issues and more. No matter what is causing your issues, a 1337 technician will diagnose the cause and fix it.
And our third party vendor support doesn't just apply to hardware issues; we can fix your vendor-specific software issues as well. Are you having trouble syncing Outlook? Getting errors when you bring up Quickbooks? Need some help generating reports on Salesforce? 1337 Technology Solutions can help you with all of that and more!
Backup and Disaster Recovery
Experiencing a worst case scenario?
Let us help you.
Experiencing an IT disaster can be an extremely stressful time for any company.
If you're under contract with 1337 Technology Solutions then have no fear; we already have recovery plans in place for you.
However, if you are a business not under contract with no disaster recovery plan in place not all hope is lost. The sooner you call 1337 Technology Solutions the sooner we can get your business up and running again!
Frequently asked questions.
Have a question but don't see it on our FAQ? No problem! Just drop us a call at (216) 282-5222 or send us an email through our contact form, which can be found here.